Payment Methods
At Yenorival (hereinafter referred to as "we" or "us"), we are committed to providing a secure and straightforward payment experience for your online purchases. This document outlines the procedures and policies related to payments made through our online store.
Credit Card Payment Process
We currently accept payments from major credit cards, including Visa and MasterCard.
Commencement of Process
When you are ready to complete your purchase, you will be directed to our secure payment gateway. You will be required to enter your credit card details, including your name, card number, expiry date, and security code (CVV).
Payment Confirmation
Upon successful processing of your payment, a confirmation will be displayed on your screen. You will also receive an email confirmation containing the details of your transaction and an order summary. We advise you to retain this confirmation for your records.
Security and Data Protection
We take the security of your information seriously and operate in accordance with applicable Australian privacy principles.
Credit Card Security
We utilize industry-standard encryption technologies, such as Secure Socket Layer (SSL), to protect your payment information during transmission. Your full credit card details are not stored on our systems after the transaction is completed.
Our Privacy Policy
The collection and handling of your personal information are governed by our Privacy Policy. This policy outlines how we manage, use, and protect your data. We encourage you to review our Privacy Policy for more detailed information.
Dispute Resolution
We aim to resolve any issues amicably and efficiently.
Resolution Service
Should you have any concerns or identify a discrepancy with a payment, please contact us directly using the details provided below. We are committed to investigating and resolving any payment-related issues promptly and fairly.
Additional Assistance
If a satisfactory resolution cannot be reached through our internal process, you may have rights to seek assistance from your financial institution.
Communication and Support
Updating Information
It is your responsibility to ensure that the payment information you provide is current and accurate. If your payment details change, please update them in your account profile or provide the correct information during your next purchase to avoid any interruptions.
Payment Authorization
By completing a purchase, you authorize us to charge the specified amount to your selected credit card for the goods you have ordered.
Currency
All transactions on our online store are processed in Australian Dollars (AUD). The final amount is displayed at checkout.
Payment Failures
In the event that a payment is not successfully processed, your order will not be confirmed. We will attempt to notify you. You may need to provide an alternative payment method or correct your details to complete the purchase.
Policy Amendments
We reserve the right to modify this Payment Methods policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following such changes constitutes your acceptance of the new terms.
Contact Information
For any questions regarding your payment, please contact our support team.
Address: 638 PARK SHADOW CT, BALDWIN PARK, CA 91706, United States
Phone: +1 (978) 994-3486
Email: hello@yenorival.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)